Amazon is taking another step toward reshaping the last mile with new smart delivery glasses designed to help drivers stay focused, hands-free, and more aware of their surroundings while working.
These wearable glasses, currently being tested with hundreds of Amazon Delivery Associates (DAs), use built-in cameras, AI-powered sensors, and computer vision to display directions and delivery instructions right in the driver’s field of view. The goal is simple: help drivers spend less time looking down at a phone and more time watching what’s in front of them.
Designed with Drivers in Mind
Since launching its Delivery Service Partner (DSP) program in 2018, Amazon has rolled out a steady stream of tools and technology to make delivery work smoothly, from training simulators to smarter route systems. The new smart glasses are the next evolution in that effort.
The glasses allow drivers to scan packages, follow walking directions, and capture proof of delivery without having to juggle a phone. Everything they need—from package info to navigation—is projected directly in front of them once they’ve safely parked at a stop.
“I felt safer the whole time because the glasses have the info right in my field of view,” said Kaleb M., a DA with Maddox Logistics Corporation in Omaha, Nebraska, who tested an early version. “Instead of having to look down at a phone, you can keep your eyes forward and look past the display—you’re always focused on what’s ahead.”
Safety and Comfort Take Center Stage
Amazon worked directly with delivery drivers to fine-tune the design. Feedback from those early testers influenced the comfort, screen clarity, and durability of the glasses—critical features for long delivery days in all kinds of weather.
Each pair includes a small controller built into the delivery vest with a replaceable battery for all-day power, as well as an emergency button that connects to support services if needed. The lenses can also be prescription-ready and adjust automatically to lighting conditions.
AI in Action: Smarter Deliveries Ahead
The smart glasses use Amazon’s geospatial and AI systems to recognize surroundings, guide drivers to the right homes or units, and help avoid hazards along the route. Future versions are expected to go even further, helping detect delivery errors, warning drivers about low light or pets nearby, and improving visibility automatically.
Looking Ahead
“These smart glasses are one part of Amazon’s broader effort to make last-mile delivery safer, faster, and easier for drivers,” the company said. Over the past seven years, Amazon has invested $16.7 billion into its DSP program, with $1.9 billion going toward safety initiatives and AI-powered tools for drivers.
By continuing to test and refine this new technology, Amazon aims to create a full delivery ecosystem where each step, from warehouse to doorstep, is supported by smarter tools that keep drivers alert, comfortable, and efficient.
Source: Amazon
