Celebrating Excellence in Home Delivery with the First-Ever Last Mile Retail Awards

The countdown to recognizing groundbreaking innovation in home delivery is officially on! The inaugural Last Mile Retail Awards will honor exemplary contributions and leadership in last-mile delivery. Scheduled for May 21, 2025, the long-awaited awards ceremony will be held at the iconic Downtown Sheraton Hotel in Nashville, Tennessee.

This prestigious event, presented in collaboration with Home Delivery World and RETHINK Retail, aims to spotlight companies and leaders driving the evolution of the final and most critical step of the supply chain. With customer expectations surpassing speed and efficiency, today’s retailers are finding success through standout customer experiences, fast and reliable deliveries, and sustainability initiatives.

“We’re excited to spotlight the companies that are setting new standards for operational excellence and customer satisfaction,” said Arelis Bonilla, Founder of the Last Mile Retail Awards. “These honorees represent innovation, leadership, and a deep commitment to making the home delivery experience exceptional.”

Meet the Trailblazing Honorees of 2025

Hall of Fame

  • Steven Anderson, Williams Sonoma

Social Impact Retailer of the Year

  • Bob’s Discount Furniture

Retail Executive of the Year

  • Angela Gray Samuelson, Walmart

Best Overall Customer Experience Retailer

  • Mattress Firm

Furniture Category

  • Best Customer Service Experience: CITY Furniture
  • Most Innovative Retailer: AptDeco

Appliances Category

  • Best Overall Appliance Retailer: Abt Electronics & Appliances
  • Best Customer Service Experience: ZLINE Kitchen and Bath
  • Most Innovative Retailer: BEST BUY

Health & Fitness Category

  • Best Customer Service Experience: iFIT
  • Fitness Equipment Innovation: Technogym

Home Improvement Category

  • Best Overall Home Improvement Retailer: ACE Hardware
  • Best Customer Service Experience: Lowe’s
  • Most Innovative Retailer: Tractor Supply

Department Store Category

  • Best Overall Retail Department Store: Macy’s
  • Most Innovative Retailer: Sam’s Club

Automotive Category

  • Best Overall Service Experience: 1-800-Battery

Each honoree is being celebrated for redefining service in the last-mile delivery space, ensuring customers receive unparalleled, efficient, and innovative experiences.

Pioneering the Future of Logistics

This landmark event wouldn’t be possible without the strong support of industry leaders in logistics and fulfillment. Esteemed sponsors like Pitt Ohio, Hub Group, Ryder, SCI, Speedy Delivery, Aria Logistics, and My Home Delivery continue to fuel the future of supply chain innovation, seamlessly connecting warehouses to doorsteps.

Be part of this extraordinary celebration. Whether you’re looking to attend, explore sponsorship opportunities, or learn more about the awards, visit LastMileRetailAwards.com or contact Leena Nuńez at [email protected].

The Last Mile Retail Awards is more than an event; it’s a recognition of ingenuity, dedication, and the drive to redefine possibilities in home delivery. Don’t miss the chance to celebrate the leaders shaping the future of your everyday interactions.

Source: Western Slope Now
Image Source: Last Mile Retail Awards