Ryder Last Mile has been named the 2024 “Carrier of the Year” by Abt Electronics for its exceptional performance in large appliance deliveries. Presented during Abt’s annual awards ceremony at its Glenview, Illinois headquarters, this recognition highlights Ryder’s commitment to excellence in logistics, achieving an impressive 99.97% damage-free delivery rate on over 6,400 shipments last year and 99.3% completion rate.
Delivering Excellence with RyderView Technology
Ryder’s success goes beyond reliable deliveries. With their RyderView™ technology, Abt customers can self-schedule, reschedule, and track their orders in real-time, offering the flexibility and visibility highly valued by today’s consumers. A recent study revealed that 50% of consumers prioritize greater delivery flexibility, a figure that increases to 70% in urban areas. This technology empowers businesses like Abt to meet customer expectations effectively.
“When Abt turned to Ryder to help grow its e-commerce business, we leaned into what we know about changing consumer demands,” explains Joel Eigege, Vice President of Ryder Last Mile for big-and-bulky goods. “Customers value flexibility, visibility, and reliable service. RyderView delivers just that.”
Strengthening Partnerships with Shared Values
The partnership between Ryder and Abt is built on shared values, such as putting customers first. Gary Quinton, Logistics Manager at Abt, stated, “Ryder’s responsiveness, reliability, and hands-on problem-solving make them a trusted resource. They help us maintain the same level of care outside Chicagoland that our drivers have provided since 1936.”
Nationwide Reach and Advanced Capabilities
Ryder’s Last Mile network covers 100% of U.S. ZIP codes, offering a variety of delivery options, including white-glove service and returns management. Backed by Ryder’s fully integrated, port-to-door logistics solutions, the last mile and e-commerce services support omnichannel fulfillment, ensuring two-day delivery nationwide and one-day delivery across much of the country, via more than 150 strategically located sites.
The Future of Delivery with Ryder
By combining operational expertise with advanced technology, Ryder is setting a new standard in last-mile delivery services. Their ability to consistently deliver damage-free products, while meeting the growing demand for customer-centric solutions, keeps Ryder at the forefront of enterprise logistics.
For more on Abt’s “Carrier of the Year” award and Ryder’s industry-leading solutions, click here.
Image Source: Ryder/ Business Wire
Source: FOX4KC
